AVRESKA · CLIENT JOURNAL

FAQs

The jewelry

What comes with my piece?

Every AVRESKA piece includes its GRA moissanite report. Refer to the document for information about its stone.

Where can I find the materials and dimensions?

Each product page lists the specifications for that piece. Check the selected finish, stone size, and available options before ordering.

How do I care for my jewelry?

Wipe gently with a soft cloth, store pieces separately, and avoid harsh chemicals.

Can I add a personal message?

On eligible rings, enter your message in the personalization field. Check the spelling, date, and character limit before adding it to your bag.

How do I choose my ring size?

Check the sizing information on the product page. If you are unsure, contact us with the name of your ring before ordering.

When will my order arrive?

Delivery includes preparation and transit time. Personalized pieces may need additional preparation.

Can I return or exchange my piece?

Check eligibility, time limits, and any conditions for personalized items in our return policy.

Can I change an order?

Contact us as soon as possible with your order number and requested change. Changes may not be possible once preparation has started.

Which payment methods can I use?

Available payment methods are shown at checkout and can vary by location, device, and browser.